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care@beyondradix.com
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Questions about a kit, your order or an exercise? Write to us and our support team will get back to you within 24–48 business hours.
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Questions, answered
Frequently Asked Questions
Everything about the kits, the video guidance, shipping and returns — answered by the physical therapist who designed them.
Dr. Vinit Dubey, PT, MPT, DPT
15+ years, 5,000+ patients treated across 5 NJ clinics.
Ask Dr. Vinit a questionWhat is your shipping time?
Most orders are processed within 1–2 business days. Delivery timing depends on your location and selected shipping method.
Do you ship internationally?
Most orders are processed within 1–2 business days. Delivery timing depends on your location and selected shipping method.
What is your return policy?
Most orders are processed within 1–2 business days. Delivery timing depends on your location and selected shipping method.
How do I track my order?
Most orders are processed within 1–2 business days. Delivery timing depends on your location and selected shipping method.
Do you offer bulk discounts?
Most orders are processed within 1–2 business days. Delivery timing depends on your location and selected shipping method.
Still not sure which kit fits you?
Talk to our team