1-year limited warranty

Register your kit or make a claim

Every Beyond Radix product is covered by a 1-year limited warranty from the original date of purchase, for the original purchaser. Register within 15 days of purchase to activate your coverage. No account needed, just your order number, phone number and email.

What's covered

  • Defects in materials and workmanship
  • Under normal, non-commercial use
  • Covered for 1 year from the purchase date
  • For the original purchaser

Not covered

  • Damage from misuse, accident or abuse
  • Improper care or storage
  • Unauthorized modifications
  • Normal wear and tear
  1. Fill in the formRegister your kit, or tell us what went wrong.
  2. We reply within 48 business hoursWe may ask for a photo or short video of the issue.
  3. We fix itA replacement part or tool ships free of charge.
What would you like to do?

Your details

Your kit

About the issue

Have a photo or video? Reply to our email with it and we'll add it to your claim.